Reviews

 Here’s What Your Neighbors Say About Us !!

Home Advisor

Appointments were available the day I called & the next morning, techs were prompt and professional and answered all my question without any hint of condenscension (rare, in my experience!).  They did a great job cleaning up & didn’t leave so much as a scrap piece of paper behind.  Very pleased, will use again for any plumbing needs.

Sheina K., Southport, NC 10/5/2017

Quality: 4.5

Customer Service: 5.0
Value for Money: 4.0

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Home Advisor

Very prompt in responding to work request.

John M., Ocean Isle Beach, NC 9/23/2017

Quality: 4.5

Customer Service: 5.0
Value for Money: 4.0

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Home Advisor

The plumber was polite, neat, and very knowledgeable.

Patricia S., Calabash, NC 9/18/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

David, the tech, was very knowledgeable. He examined the entire area for leaks and explained clearly what he thought the problem was. He even took many pictures to illustrate the leaking problem. I would definitely use again!!!

Barbara K., Sunset Beach, NC 8/22/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

Although I thought the price was very high I came to realize that it was worth every penny. Luke did an amazing job installing the water heater in a “HARRY POTTER” like space under the stairs. I will certainly use this company in the future.

Marianne F., Southport, NC

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

They arrived on time and made repairs as expected. We were surprised that pricing seemed pretty expensive but job was well done.

Homeowner, Southport NC 8/17/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 2.5

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Home Advisor

The appointment time was convenient and adhered to by the contractor. Comforted that the repairs were done per an established fee schedule.

Randy A., Southport NC 8/16/2017

Quality: 4.0

Customer Service: 4.0
Value for Money: 4.0

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 Home Advisor

Repaired the plumbing problem very well. Did not repair the dry wall removed during plumbing repair.

Thomas S., Bolivia, NC 8/12/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 4.0

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Home Advisor

Prompt response and excellent outcome. Very fair pricing.

Jerry R., Calabash, NC 8/11/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

Very helpful and efficient. Will contact, again, for other plumbing concerns.

April M, Southport NC 8/8/2017

Quality: 4.5

Customer Service: 4.5
Value for Money: 4.5

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Home Advisor

The two professional employees went out of thier way to make sure I was satisfied with thier work,They were on time and finished faster than I expected. They even hauled off my water purifier system. I offered a tip but they refused it.Company policy. I highly recommend them for any plumbing problems. THANKS

Lowell G, Supply NC 8/4/17

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

Work was done well. Pricing based on type of job to be done as to amount of time needed.

Homeowner, Bolivia NC 8/2/2017

Quality: 4.5

Customer Service: 5.0
Value for Money: 4.0

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Home Advisor

We were compensated with the service call fee being waived because they could not arrive during the time frame indicated. I just found the total pricing a little above average but it was a the day after a holiday. We would call them again.

Homeowner, Oak Island NC 7/16/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 4.0

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Home Advisor

Very quick to respond to request.  Barry was awesome to work with and he made sure to check all my drains rather than just the drain I thought was the problem.  Will difinitely work with them in the future.

Jule H.  Carolina Shores, NC  7/13/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 4.5

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Angies List Customer

great service on a holiday weekend

Ron L.  Hillsborough, NC 7/12/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

On time, quality work

Stan L.  Sunset Beach NC 7/11/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

No Comments

Homeowner Shallotte, NC  6/29/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

Very friendly, upfront about possible cost

Vicki M.  Shallotte, NC 6/19/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

Timely and efficient

John F.  Southport, NC  6/8/2017

Quality: 5.0

Customer Service: 5.0
Value for Money: 5.0

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Home Advisor

On time and were very professional.  I would recommend them and use them again for any of my plumbing needs.

Norma A.  Calabash, NC 5/29/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Square Customer

I truly appreciate the timeliness in getting the “hot water” back in my house and the tankless install as well.  You have a great team – and they did a great job – Thank You!

Terry M, Ocean Isle Beach, NC 5/22/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Angies List Customer

On time, professional would use again

Tammy K, Supply, NC 5/22/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

On time, courteous, clean and knowledgeable!

Gary G,  Myrtle Beach, SC 5/12/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Prompt professional a little on the expensive side but work was well done

Homeowner,  Southport NC 4/11/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 4.0

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Home Advisor Customer

Great job at a fair price

Darline R. Southport NC 4/9/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Angies List Customer

Barry, the owner and his assistant explained exactly what our problem was, gave us the number of the parts manufacturer since it was under warranty, returned promptly when the parts arrived and fixed the problem.  They are knowledgeable, courteous, and honest.  Everything you want in a contractor.

Edward Brosh, Boliva NC 4/7/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Replaced leaking hot water tank same day.  Good Job!

William H. Sunset Beach, NC 3/14/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

We would not hesitate to recommend them as they arrived as promised and completed the job to our satisfaction.

Joseph C.  Calabash, NC 3/14/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Cleared our clogged drain

Home Advisor Customer 3/14/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 4.5

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Square Customer

Tech was very polite and did a very good job.

C. Smithey 2/15/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Professional

Home Advisor Customer 2/7/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Angies List Customer

Excellent. The crew was very courteous and professional. They were very prompt and knew what
needed to be done without question. We were very pleased with the services provided and highly
recommend this company.

B. Lyman  Supply NC 2/3/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Responsive, professional and courteous.  A first class company.

Homeowner.  Sunset Beach, NC  02/03/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Luke came out pretty quick and he was good.  Changed everything out and told us about a few other issues and took care of them as well.

Sonya R.  Calabash, NC  02/02/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 3.0

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Angies List Customer

Awesome. They came out and advised on what to use. Ordered it. Delivered and installed.
Knowledgeable and very responsive. Clean neat. Efficient. Would definitely hire again

S. Schwartz  Southport, NC  2/2/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Angies List Customer

Barry Williams Plumbing provided prompt service. I received an immediate return phone call. The work crew was dispatched almost immediately. I was given their estimated arrival time after the crew received the call. The technicians Luke and Scott introduced themselves on arrival. Both were courteous, friendly, efficient and professional. They dug and identified the problem and then explained it to me. The circuit breaker controlling the water was turned off, so it would not over heat during the repair. The technicians replaced the broken section. They also fixed a leaky faucet in the laundry room which was not included in the initial distress call. I have the company business cards and will give them to my caring neighbors. I called my helpful neighbors to express my satisfaction.

M. Jackson  Holden Beach, NC  2/1/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Angies List Customer

Barry Williams and his employees are prompt, professional, knowledgeable, courteous and reasonable. They quickly assess the promblem and waste no time in solving the issue. The tankless water heater was particularly difficult and the problem turned out to be a venting issue that Barry discovered. I would (and have) recommend this company without reservation.

M. Serensits  Ocean Isle Beach, NC  1/29/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Very prompt and professional. Excellent customer service.

B.L.   Supply, NC   1/26/2017

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Square Customer

I called with an emergency, and Betsy was so nice and said someone would be at my house within 30 minutes. Well, Scott was at my house within 10 minutes! He resolved the issue. Thank you!

Square Customer 1/25/2017

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

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Home Advisor Customer

Excellent example of professionalism and courtesy!

Homeowner, Calabash NC 1/17/2017

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

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Square Customer

You gave me an 11 AM to 1 PM arrival window. Scott came exactly at 11 AM and efficiently found and corrected the problem. Great staff!

Square Customer 12/24/2016

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

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Home Advisor Customer

Capable, competent, timely and, most importantly, repairs resolved the problem.

Jonilynn B.  Carolina Shores NC 11/29/2016

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

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Home Advisor Customer

Fantastic customer service! I was very pleased with the outcome of the work done in my new kitchen.

Carolyn H.  Southport NC 10/30/2016

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

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Home Advisor Customer

Luke was my professional. Very prompt, very polite and efficient. I would use this company again.

John B.  Ocean Isle Beach NC 10/13/2016

Quality: 5.0

Customer Service: 5.0

Value for Money: 4.0

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Home Advisor Customer

On time. Got the job done.

Homeowner Southport NC 10/03/2016

Quality: 4.5

Customer Service: 5.0

Value for Money: 5.0

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Home Advisor Customer

Plumber was well experienced and well prepared as well as friendly. Cost was a little higher than I expected.

James W.  Sunset Beach, NC

Quality: 5.0
Customer Service: 5.0
Value for Money: 4.0

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Home Advisor Customer

Showed up on time and did a good job.

Charles J.  Oak Island, NC

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Was on time (actually a little early) and did a great job. Would recommend and use him again.

Paul L. Ocean Isle Beach, NC 9/9/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Square Customer

Customer Service, Timeliness

Nice company, I liked Luke, will definitely call again when I need plumbing services

Margie O. Ocean Isle Beach, NC  9/8/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Customer Service, Offerings, Quality, Timeliness

Thanks for the Quick Response and Superb Work. We will certainly recommend your company to friends & neighbors.

J. Shaw  Winding River  Boliva, NC  8/26/16

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

 

 

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Customer Service, Offerings, Quality, Timeliness

Very professional, helpful, and seems like this is the only plumber I will be calling when I need help

Marcia S. Bolivia, NC 8/18/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

My serviceman, came in a timely manner, was extremely professional and polite, did the work required in a timely manner and asked if I needed anything else and that was it. I will definitely use Barry Williams again for all my plumbing needs

Mary R. Shallotte, NC 8/9/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

The job was done next day after I contacted Mr.Barry. Thank you so much for a quick response!

Tatiana G. Oak Island, NC 8/4/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 4.0

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Home Advisor Customer

Great service knowledgeable awesome

Patricia S. Southport, NC 7/21/2016Quality: 5.0
Quality: 5.0
Customer Service: 4.5
Value for Money: 4.5

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Home Advisor Customer

RELIABLE, WE UPGRADED OUR OLD HOT WATER TANK. THE CAME BACK WITH OUR NEW TANK IN About an hour. His office staff are friendly, and quick to respond.

Susan K, Calabash, NC  7/15/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 4.5

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Home Advisor Customer

done quickly and very clean

Michael C. Bolivia, NC  7/12/2016

Quality: 4.5
Customer Service: 5.0
Value for Money:  4.5

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Home Advisor Customer

Very professional outfit. From scheduling , to pricing, to installation. Had an electric water heater replaced in a very tight space. Work was done on time and we are very pleased with the results. We were completely informed on every aspect of their service right from the beginning. If they are going to be even 30 minutes late from the scheduled time they will let you know. They are our plumbers of choice now.

Gene P,  Oak Island, NC   6/30/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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General Plumbing Repair

“Luke is a fine young gentleman and a credit to your company and we feel his work was exceptional.”

James, Supply NC

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Fast reply only 1 minute after I posted it. There plumber had everything needed to correct all my plumbing problems with him and did . I would and will recommend there services to friends who want high quality service. Thanks

Richard, Southport, NC   5/11/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Plumbing Repairs

Barry and his team have done work for my wife and I for years. We will recommend Barry Williams Plumbing to all of our friends. They are prompt and professional and explain everything thoroughly.

Rick, Holden Beach, NC

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Veterans and Children

Our Heroes at Horseplay Farms would like to thank Barry for “plumbing” our kitchen sink–a huge help in our service to our Wounded Warriors, Veterans, Brunswick County Adults and children with disabilities, and our Horseplay Heroes Junior Horsemanship Club–again, thank you for supporting Our Heroes!

Horseplay Farms, Bolivia NC

Quality: 5.0

Customer Service: 5.0

Value for Money: 5.0

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Home Advisor Customer

Very professional (running a little late—–Did call)….great job…very satisfied.

Wilfred, Calabash, NC   6/10/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 4.5

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Plumbing Repairs

Luke is awsome.  He fixed my busted waterline that another plumber could not fix.  He deserves a raise!

Jan, Supply, NC

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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Home Advisor Customer

Very professional from setting up appointment to service. Replaced two facets in master bath. Very satisfied with work. Will use their services again and will recommend them to others.

Bev, Calabash, NC   6/10/2016

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

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